The seven essential habits for highly effective omnichannel engagement with HCPs
Cheemia ReADAPT is designed to help your field teams master the essential habits to create excellent customer experiences, build your competitive advantage, and increase sales.
The pharma industry has changed. New ways of working are here to stay and HCPs want to keep or increase digital interactions.
To survive we need to change.
Change is never easy and changing old habits is very difficult.
Getting field teams to become the orchestrators of excellent omnichannel customer experiences for HCPs remains a challenge many pharma companies face.
According to a recent report by Across Health, there is still a divide between HCP’s preferences and how pharma is currently engaging. In Europe, 55% of HCPs prefer digital or a mix of digital and face-to-face. But only 38% of pharma is obliging.
At Cheemia, we are experts in omnichannel engagement and achieving exponential growth in sales. We have been sharing our success recipe with global pharma companies, through our multi-award-winning platforms Cheemia ReSET and Cheemia ReINSPIRE, which have helped them achieve incredible sales success.
Now, we have taken omnichannel engagement one step further. In our quest to continually improve your field team's engagement with HCPs, we have researched the 7 habits of highly effective omnichannel engagement, that help field teams to deliver excellent customer experiences.
We are delighted to bring to you Cheemia ReADAPT.
Cheemia ReADAPT helps your field teams master the 7 essential habits needed to create excellent customer experiences, through:
9 easy-to-follow video lessons - which can be completed at the field professional’s own pace.
7 downloadable habit worksheets – designed to help them embed each habit.
Downloadable self-assessment worksheet – to allow them to assess their understanding of the habits and identify which ones they need to work on.
Additional downloadable worksheet - to help create new habits and break old ones.
Knowledge Assessment & Certificate – to show the habits have been understood.
“When I did the introduction, it was like Wow! It’s so enthusiastic and that carried through all the modules. You’re listening to people who care and who are really trying to help you.
Now I’m experienced, and I’m a top performer and I found there was so much integrity and validity in the modules. The course is fabulous. That’s what you need to do to be successful and it’s all right there in a nice, lovely package.”
Cheemia ReADAPT for Manager’s Module
We have also created a Manager’s Module for Cheemia ReADAPT, that includes an additional video and worksheet guide, to help managers encourage their field teams to embed these habits.
Cheemia ReADAPT can be purchased as a standalone module or is available as Module 5 in Cheemia ReSET.
“Brilliant! Absolutely solid learning! This course provides an opportunity for development while laying out the truth of what it takes to be, not only a high-performing pharmaceutical sales rep but a fulfilled rep in the era of omnichannel.”
Book a free consultation
To find out more about how Cheemia ReADAPT can help your field teams create excellent omnichannel experiences with HCPs, arrange a free no-obligation call.