“Due to the training, they are developing more self-confidence and finding new approaches.”
“Very usable course. The idea of the lessons of about 10 minutes each in the different modules is beautiful.”
“Module 3 of Cheemia ReSET is excellent, and provides many selling gems – not just for remote interactions. This morning, I completed Module 3 - ‘Adding Value’. I found this module excellent. It relates to all selling situations, not just virtual, and provided a great overview and refresher of uncovering and addressing customer needs. They talked about mapping customer needs, defining our unique offer, finding the sweet spot and grabbing their attention.”
“When the concept was presented to me, I immediately asked to be part of the pilot team. And my expectations were not disappointed: Cheemia ReSET is a professional, pragmatic and efficient tool.”
“In general, the reps are finding the training useful and easy to follow the agenda. Last year we did a similar training and Cheemia ReINSPIRE is good to refresh some ideas and concepts learned last year. The speaker is pleasant and captures the attention with examples of different situations. The course provides follow-up tools for reps and managers with several to-do lists and items to review. So, it builds a guide to perform these types of calls.”
“The tools for the managers to use to monitor the Key Account Manager’s progress and confidence in engaging with customers remotely, are useful for when the team is very new to engaging with customers in this way.”
“I just want to say how much Module 1 made my day! This afternoon (on my day off) I watched to your videos in Module 1 and made notes and this course is really uplifting me. I am working more than my paid hours and in the process of moving house, but I found watching your videos really inspirational. Thank you for your willingness to teach in your unique style.”
“After one month, one month and a half, we started to see the number of video calls with customers registered in the CRM system increase. So, it started around one 150-200 video calls a month, now we are close to 800-900 registered. We see an increase of using the remote channel with more ease. By using the techniques that were shown in ReSET, we could successfully launch two products even in Covid times.”
“You can see that, especially in the last month, since we started using Cheemia ReSET remote visits have increased.”
“Die Schulung ist sehr wertvoll für mich und hat auch viel Spaß gemacht. Ich danke ihnen sehr für ihre Arbeit und Herz, dass in allen Lektionen spürbar ist.”
”The training is very valuable to me and was also a lot of fun. Thank you very much for your work and heart that is noticeable in all the lessons.”
“The course honestly seems to be very interesting because it focuses not only on the ‘remote’ itself but on everything that happens before, during and after this activity. For example how to prepare an email, how to prepare the meeting and what to focus on, how to prepare the place around you. The course is also run by one of the two members, in some parts by both, which really transmits a positive charge. You realize you are following the course with a smile.”
“The video format - podcast style - is very appealing. Also, the way Mehrnaz talks to us, encourages us and is very energising. Lindsey’s tips and tricks are very concrete. All this contributes to making this training lively, refreshing and above all close to the current and future reality of our job.”
“The trainer on Cheemia ReSET is very clear in the explanations and tries to simplify situations that, at times, could be impossible to solve. There are numerous points of reflection, such as planning phone calls and emails. Also interesting are the correct postures to be taken during remote interviews, any embellishments of the room and the correct attitude to allow enthusiasm to leak out of the computer screen.”
“The pandemic has affected my day-to-day activities in that it has limited my daily face-to-face contact. This affects my call rates. On a personal level, not being able to go to gym has affected my well-being but am still exercising by walking etc. COVID had a negative impact on my engagement with HCP’s. Switching to remote selling requires a different mindset and my learnings through Cheemia ReSET has allowed me to build more knowledge and confidence. The program overall was excellent. Very engaging, informative and I took a lot of learning out of it. The presenters were extremely supportive and encouraging of success! I enjoyed going through the different modules as a continuum of learning. I started noticing an impact when I changed my telephone stance and opening as per the training. I was more engaged and likely to get a better response as a result.”
“Cheemia ReSET hit immediately! Why? Because I had two women who know my profession, who have lived it, and who speak authentically. I liked the authenticity of the words and the dynamism. What got me more is the professionalism, the planning tricks and setting up a day of remote selling, as well as the tricks for my well-being at home.”
“I think what you have done very well is to involve the line manager in this training. Cheemia ReINSPIRE gives me new tools to assess calls and insights, and to coach the reps even better. After seeing the videos, they only find a limited number of points for improvement, this is because they think they know it and they don’t need training. But, thanks to the assessment tool, and the worksheets, and the coaching, I am better able to find more points of improvement in order to draw a plan of approach. In my experience is that is the most positive, added value of Cheemia ReINSPIRE.”
“Cheemia ReSET is structured in detail, is well done and useful because it provides:
• a useful guide relating to the person
• useful information relating to managing appointments remotely
• optimal office management
• optimal management of calls and emails to customers
• focus on possible remote sales
• how to obtain information on customers and their work environment
• excellent management of scientific data to be presented in a remote call
• mapping customer needs”
“The first impact we saw was during the training we also had remote meetings with the sales reps and I saw very, very quickly they felt more confident using the camera and organising remote calls. The results that impressed me the most was the very positive feedback from the sales reps. What we saw was a very fast improvement with sales reps in remote selling and remote contact with the doctors.”
“Due to the training, they are developing more self-confidence and finding new approaches. As well as being more creative, stimulating creativity and raising awareness.”
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